Embark on an empowering journey to become a proficient diver equipped with essential safety skills through our comprehensive first aid, Emergency Response First Aid (ERF), and Automated External Defibrillator (AED) training specifically tailored for divers. This course is designed to instill confidence and competence in managing diving-related emergencies, ensuring you're prepared to respond effectively under water and on the surface. Enhance your diving experience by mastering these vital life-saving techniques, essential for any diving enthusiast.

At The Deep Ocean Explore Store, we understand that unforeseen circumstances can arise, but our primary goal is to maintain the highest standard of training and safety for all students. Please carefully review our cancellation policy, as it is designed to ensure a smooth experience for everyone.

Booking & Payments

Classes must be paid in full prior to enrollment or participation. Digital training materials, once issued, are non-refundable and non-transferable.

Cancellations

General Cancellations:

• Up to 7 days before class start date: 50% of class fee can be refunded.
• Less than 48 hours before class start date: 25% of class fee can be refunded at staff discretion.

Rescheduling:

• Up to 7 days before class start date: Subject to a 50% tuition rescheduling fee.
• Less than 48 hours before class start date: Subject to a 75% tuition rescheduling fee at staff discretion.

Medical and Illness Policy

If you are unable to participate due to illness, including COVID-19 or other general health concerns, you may reschedule with a 50% rebooking fee. A medical waiver is required to reschedule without penalty. Failure to provide a completed and signed medical waiver before the start date of class will result in a 50% rebooking fee or loss of tuition.

Missed Classes

If you miss any scheduled class, we will work with you to arrange makeup sessions, subject to availability:

• Classroom/Zoom Session: $100/hour
• Pool Session: $100/hour
• Ocean Dives: $375/day (private 1-on-1)

This policy ensures fairness to all students and maintains the quality of our diving programs. By booking a class with The Deep Ocean Explore Store, you agree to adhere to these terms. For questions or clarification, please contact us at instruction@doermarine.com